92a1: How to debug a dysfunctional team?

Debugging a dysfunctional team includes seven steps:

1. Form a hypothesis
2. Check the data
3. Observe the team
4. Ask Questions
5. Check The Team Dynamics
6. Jump In To Help
7. Be Curious

• Related Note(s):
  • You need to ask questions with genuine curiosity rather than interrogating.
  • Making a team functional is the heart of the management craft.
  • Often, dysfunctional teams have unhealthy conflicts. You need to turn rivalries into teams.
  • Listen with attention.
  • Without creating an open culture (or kicking it off), you can’t even form a hypothesis.