Debugging a dysfunctional team includes seven steps:
- Form a hypothesis
- Check the data
- Observe the team
- Ask Questions
- Check The Team Dynamics
- Jump In To Help
- Be Curious
- Related Note(s):
- You need to ask questions with genuine curiosity rather than interrogating.
- Making a team functional is the heart of the management craft.
- Often, dysfunctional teams have unhealthy conflicts. You need to turn rivalries into teams.
- Listen with attention.
- Without creating an open culture (or kicking it off), you can’t even form a hypothesis.
