Establishing authority with command doesn’t work; it generates resentment. Building authority demands showing vulnerability, accepting failure, and building trust. Then, people will follow the authority even more. The same applies to authoritative products (full 5-star ratings are too good to be true).
- Related Note(s):
- Consistent writing establishes authority while showing your development.
- An open feedback culture ensures psychological safety when showing vulnerability.
- If you don’t see any downsides in someone’s arguments, how can you trust them?
- When we see products with a few negative reviews, we trust the product more.
- Know your limitations: Information you have doesn’t make you wise.
- Source(s): Influence by Robert B. Cialdini
