SW #10: Building Healthy On-call Culture
Being in the on-call rotation requires a different set of skills. Some people think that they build resilient systems so that they don't need on-call. The purpose of on-call is not to blame someone but to find the root cause.
This week, we talked about building healthy on-call culture and how engineers should approach on-call. My guest was Serhat Can. Serhat is a Tech Evangelist at Atlassian, AWS Community Hero, and Global Core Organizer of devopsdays.
We talked about
- Which engineers should be on-call?
- What are the must-have things in on-call?
- How DevOps changed on-call?
- How does the healthy on-call culture look like?
- What is a post-mortem, and how to write it?
and many more!
Listen on PocketCasts, Breaker, Google Podcasts, or RadioPublic.